Shipping Policy

At Cloviscsa, we are committed to delivering your wearable art with care, precision, and reliability. We understand that receiving your order in a timely and safe manner is just as important as the product's quality. That’s why we have developed a comprehensive Shipping Policy to ensure transparency, clarity, and peace of mind throughout your shopping experience. Every step of the process—from our studio to your doorstep—is handled with meticulous attention and respect for your purchase.

Shipping Carriers

For our customers in Europe and North America, Cloviscsa partners with trusted and reputable shipping carriers to handle your order. We carefully select carriers known for their reliability, professionalism, and timely delivery. Each package is treated with the utmost care to ensure that your Long Wearable Armor, Short Wearable Armor, or Hand Back Chain arrives in perfect condition.

We also coordinate with our carriers to provide insurance and secure packaging, giving extra protection during transit. From the cushioning materials inside each box to the durable outer packaging, we design every shipment to minimize risk and ensure your order reaches you safely.

Processing and Shipping Time

Once your order is placed, our team begins preparing your items for shipment with meticulous attention to detail. Processing time is generally more than 14 days, as we dedicate time to carefully inspect, package, and ensure the quality of every product before it leaves our facility.

During this time, our artisans double-check each piece, polish every metal detail, and ensure the packaging is flawless. The anticipation of receiving your Cloviscsa piece is part of the experience, and we want that first unboxing moment to feel special and memorable.

After processing, shipping time will vary depending on your location and the chosen carrier. While we strive to provide estimated delivery windows, please note that international shipments may be subject to customs procedures, local delivery schedules, and other factors beyond our control.

Shipping Fees

Shipping fees are calculated based on the order amount and your destination. Our system will automatically display the applicable shipping cost during checkout, so you can see exactly what your order will cost before completing the purchase.

Cloviscsa works hard to offer competitive and fair shipping rates that reflect the quality of our service and the care we take in handling each package. For larger or international orders, shipping fees may vary, and we always provide a clear breakdown so there are no surprises.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. This allows you to monitor your shipment in real time and stay updated on its journey from our facility to your doorstep.

We encourage you to track your package, so you know exactly when to expect it. If there are any delays or issues, our customer support team is available to assist you, providing guidance and reassurance every step of the way.

International Shipping Tips

For our international customers, please remember that delivery times may vary due to customs inspections, local postal services, or regional holidays. We recommend checking your local regulations for import duties or taxes, as your country may apply these, and they are the customer's responsibility.

We aim to make international shipping as smooth as domestic, and our team is always available to answer questions, suggest faster shipping options, or provide additional support for special requests.

Our Commitment

At Cloviscsa, we treat every shipment as a promise to our customers. We understand the excitement and anticipation of receiving a new piece of wearable art, and we aim to make that experience as smooth and enjoyable as possible.

Every package we ship represents not just our craftsmanship, but also our dedication to customer satisfaction and trust. From the careful packaging to the secure shipping method, we ensure your order is treated with the respect it deserves.

If you have any questions or concerns regarding shipping, delivery times, or fees, our customer support team is always ready to assist you. Your peace of mind is just as important as the quality of the product you ordered.

Thank You

Thank you for trusting Cloviscsa with your purchase. Every order we ship reflects our artistry, care, and commitment to you. Your patience, understanding, and support inspire us to continually improve our service, ensuring that every package arrives safely and beautifully, ready to be worn and cherished.

We take pride in bringing our wearable art to your doorstep, turning every shipment into a memorable and joyful experience. Whether it’s your first order or your tenth, know that we handle it with the same dedication, attention to detail, and love that goes into creating every Cloviscsa piece.